PoLicies

Thank you for visiting our website and considering our services at Honor Aesthetics and Wellness. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in relation to the services we provide.

Our Privacy Policy is simple. What you transmit to us will remain private and will stay with us. This includes both the data you input as well as your personal information, such as your email address, name, address, credit card information, and all other information we receive from you.

1. Information We Collect
   We collect personal information, including but not limited to, your name, email address, and phone number when you voluntarily provide it to us during the lead generation process and patient registration process. We collect this information to send appointment reminders, service feedback requests, promotional offers, discounts, and other marketing content related to our products and services.

2. How We Use Your Information
   We use the information we collect to:
   - Send appointment reminders and service feedback requests via SMS and email
   - Provide information about our products and services via SMS and email, including promotional offers and discounts
   - Confirm successful submission of forms through automatic SMS
   - Comply with legal requirements and enforce our legal agreements
   - Improve our services and customer experience

3. Disclosure of Your Information
   We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in conducting our business, provided those parties agree to keep this information confidential. The two exceptions are: (1) using your personal data solely in connection with processing your credit card payments; and (2) a court order or validly issued subpoena.

4. Your Consent
   By providing your personal information to us and consenting to receive email/SMS communication, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

5. Security
   We implement various security measures to protect your personal information. We use industry-standard encryption techniques to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

6. Changes to This Privacy Policy
   We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. You are encouraged to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect.

7. Contact Us
   If you have any questions about this Privacy Policy, please contact us at:

   Honor Aesthetics and Wellness  
   2680 E Germann Road #2 
Chandler AZ 85286 
480-372-9799

By using our services and providing us with your information, you agree to the terms of this Privacy Policy.

Last Updated: [28-07-2024]

Privacy Policy
as of July 27, 2024

While we love animals, we ask that you leave your pets at home when visiting Honor Aesthetics and Wellness. If you arrive with a pet that is not a service animal, we will kindly ask you to remove the animal from our facility. Your cooperation in leaving your pet at home helps prevent any disruption or inconvenience to our clients. We appreciate your understanding and consideration for the well-being of all our guests at Honor Aesthetics and Wellness.

Pet Policy

At Honor Aesthetics and Wellness, we delight in the joy that children bring. However, we kindly request that you arrange childcare before your appointment to ensure the safety of your children and maintain a peaceful environment for all our clients.

Children Policy

SERVICES
Unfortunately, we cannot provide refunds for services that have been rendered. Aesthetic outcomes can vary greatly from person to person, and although we strive to achieve the desired results, we cannot guarantee them. Clients assume responsibility for any additional treatments required to reach their desired outcomes.

RETAIL
Refunds are not available for purchased products. In the case of a defective product, exchanges can be made within 14 days, limited to the same product only. No refunds are available for gift card purchases.

Refund PolicY

At Honor Aesthetics and Wellness, we maintain a 24-hour Cancellation / No-Show Policy to ensure optimal access to appointments for our clients and to respect the valuable time of our providers. If less than 24 hours' notice is given, or the appointment is missed, a $150 fee will be applied to the card on file.

After two instances of no-shows and/or late cancellations, clients must prepay in full for future services when booking appointments. The prepaid amount is nonrefundable if the no-show/cancellation policy is violated. 

Recognizing the advanced scheduling of our providers, often weeks to months in advance, is essential in respecting their time. When you book an appointment at Honor Aesthetics, that time is reserved solely for you, and last-minute cancellations are difficult to fill promptly to serve another client. We greatly appreciate your understanding of our policy, which helps the Honor Aesthetics team consistently provide excellent service to all clients while respecting our highly skilled providers’ time.

By scheduling an appointment, you signify your agreement to our cancellation/no-show policy.

Cancellation / No-Show Policy

Arriving late to your appointment may reduce the time available for your valuable treatment. Our aim is to complete your entire session within the scheduled time, but arriving more than 15 minutes late may require rescheduling. For detailed information on fees, please refer to our cancellation policy.

Appointment Policy